Do homeowners pay KRC for a referral?
Homeowner referral matching is free. Repair costs, contracts, and payment terms are agreed directly with the selected provider unless a separate written arrangement states otherwise.
Are all directory listings vetted?
No. The current portal distinguishes free listings from KRC Preferred Vendors. Free listings do not have a KRC Vetted badge or recommended status. Preferred status requires KRC review of licensing, insurance, experience, and reputation. Always independently verify current credentials before hiring.
Does KRC supervise or guarantee the repair?
No. Contractors are independent businesses. KRC does not employ or supervise them and does not guarantee workmanship, pricing, timelines, code compliance, or future performance.
Can I request before, during, and after photos?
Yes. The program describes photo documentation at your request. Confirm who will take and share the photos, the stages to document, and any additional service terms before work begins.
How should I handle estimates and payments?
Request a written scope, itemized estimate, permit responsibilities, payment schedule, and completion requirements from the contractor. Confirm any separate payment-handling arrangement directly with KRC in writing. This page does not collect deposits or process payments.
Can agents and insurance professionals participate?
Real estate agents can direct homeowners to the referral service. Insurance professionals can explore the homeowners insurance category and contact KRC about network participation. Contact KRC to discuss the appropriate listing or referral process.